POSTAL SERVICE
Polite notice: please do not post Special Delivery parcels to arrive with us on a Monday or Tuesday, we are closed and may not be around to sign for them.
Using our postal service is as easy as 1-2-3:
There are a number of things to bear in mind when posting items to us (this is the serious bit!):
- CALL US TO BOOK your sharpening in, on 07900 906544 or click the call button in the heading
- Complete the order form below, before posting your sharpening to us. Include a list of the items you are sending, together with anything else you would like us to know or check for you.
- We will let you know once your parcel arrives and we'll get to work at the pre-scheduled time
- Once the work is complete, we'll send you a link for payment by card, either by text or email, and pop your items back in the post.
There are a number of things to bear in mind when posting items to us (this is the serious bit!):
- Your parcel should be clearly addressed to: Sharpening Solutions, 505 Ashingdon Road, Rochford, Essex SS4 3HE and have a return address marked clearly on the back.
- Your items must be securely wrapped and stiffly supported with any sharp edges sufficiently padded to avoid damage to your items or to the people handling your parcel. I recommend using a hard plastic box for scissors and knives.
- Click here to see the current postage options and costs from the Post Office. You will need to know the dimensions and weight of your parcel beforehand.
- DO NOT SEND YOUR PARCEL TO US by SPECIAL DELIVERY to arrive on a MONDAY or TUESDAY. We are closed these days and may not be around to sign for your parcel resulting in it being returned to the Sorting Office and your sharpening slot missed. A new slot will need to be booked.
- We do not accept responsibility for loss or damage of your items while under the care of the postal service. For this reason, we advise making sure you choose an appropriate level of insurance for your parcel.
- Always ask your Post Master for a ‘Proof of Postage’ slip when sending your parcel and keep this somewhere safe. You may need to show your Proof of Postage to the Post Office should your parcel go missing.
